Payments guide

AAJA Diamond Withdrawal & Settlement Guide

How hosts turn diamonds into money in their bank account, how agents receive weekly commission, and the details that make withdrawals fail.

Settlement rules at a glance

RuleWhat the policy says
WhenWithdraw at any time
ReviewAudited within 3 working days (UTC+8) after you apply, and paid once approved
HolidaysPayment may be delayed, and agents are notified in advance
MethodBank transfer for now. More payment methods will open later.
Who pays hostsHosts withdraw themselves, and AAJA pays them directly

Diamond value and the minimum

10,000 diamonds = $1. The settlement table lists 100,000 diamonds = $10, 1,000,000 = $100 and 10,000,000 = $1,000.

Two minimums appear in the policy. The settlement page says the minimum withdrawal is $10 (100,000 diamonds). The Host Manual’s self-withdrawal page says “diamonds over 50,000 can be cashed out”, and its screenshot shows “At least 50,000”. Your own Diamonds page shows the minimum that currently applies. Go by that.

Host withdrawal, step by step

  1. Open your Diamonds page

    On your profile, tap the pink Diamonds card showing your balance. The Diamonds page shows your withdrawable amount, current diamonds and any frozen funds.

  2. Link a bank account

    Tap Link a bank account and fill in: name, bank account number, phone number (+91, verified by OTP), email and bank IFSC code. UCBA is not supported.

  3. Submit

    Enter the amount and submit. The request is reviewed within 3 working days (UTC+8) and paid by bank transfer once approved. You can follow it under Withdrawals record.

The payee-name rule

This is the most common reason for a failed payment. The payee name may contain only:

  • English letters (A–Z, a–z)
  • Spaces
  • Periods (.)
  • Slashes (/)
Payee nameResult
Priya K. SharmaOK
Priya K SharmaOK
Priya-SharmaFails: the hyphen isn’t allowed
Priya Sharma 2Fails: numbers aren’t allowed
प्रिया शर्माFails: only English letters are allowed

The names above are illustrations only.

Agent commission settlement

Agents don’t convert diamonds. Their weekly commission is calculated in dollars:

  • Commission is counted at 24:00 on Sunday (UTC+8), which is 9:30 pm Sunday in IST.
  • Last week’s commission is sent to the agent’s wallet in the app every Monday.
  • Agents can withdraw at any time, under the same 3-working-day review.

For how the amount is calculated, see the agency commission guide.

Working days in UTC+8, explained

The policy’s review clock runs in UTC+8, which is 2½ hours ahead of IST. A request made late on a Friday evening in India is already Saturday in UTC+8, so the 3-working-day count may not start until Monday.

Protect your earnings

Revenue isn’t settled if you don’t appear on camera or if you send other platforms’ numbers. Obtaining diamonds fraudulently, or colluding with others for malicious refunds, leads to a permanent ban. Read the host rules before you start.